FAQ - Frequently Abandoned Questions
You’ve got questions. We’ve got answers. (And unlike some people, we won’t leave you hanging.)
When will I get my order?
We ship out within 1–3 business days (unless you’ve placed a pre-order, in which case, please check the product page for drop dates). Once shipped, delivery time depends on AusPost/NZ Post, but you’ll get tracking so you’re not left in the dark.
Do you ship worldwide?
Not yet. Right now, we’re shipping to Australia + New Zealand only while we lock in the logistics. But the goal is global, so no matter where you are, Fatherless will eventually find its way to your doorstep.
What’s your return policy?
- Sale items: final. No take-backs.
- Other items: Returns/exchanges within 14 days if unworn, unwashed, and in original condition. (Basically, don’t try sending it back with Maccas stains.)
How do I figure out my size?
Check the size guide on each product page. Most pieces are oversized streetwear fit (L–3XL), designed to sit loose and heavy. If you like a tighter fit, size down.
Can I change or cancel my order after I place it?
If your order hasn’t shipped yet, hit us up ASAP and we’ll do our best to sort it. Once it’s out the door, it’s out of our hands.
How do I contact you?
Head to our Contact page (“Hit Us Up (He Didn’t)”). We reply within 12–24 hours. Or email: fatherlessclo@gmail.com
Where are the products made?
Printed on AS Colour blanks — heavyweight, premium quality. Pressed by us with DTF front + back prints, so you’re getting legit gear, not cheap knock-offs.
Why ‘Fatherless’?
Because we took our story, the silence, the weight, the scars, and even the jokes... and turned it into something you can wear. Fatherless isn’t just a brand, it’s armour stitched from what broke us.